“We have a finite environment—the planet. Anyone who thinks that you can have infinite growth in a finite environment is either a madman or an economist.” ― Sir David Attenborough (paraphrasing Kenneth Boulding, President Kennedy’s environmental advisor) © 2021 Tracey Copeland, Rolling Sands Consulting.
Category Archives: Quotations
Customer Service Fail!
My dog knows to respond when I call him…unlike some companies. Recently, a product I buy regularly was out of stock on Amazon with no restock date. I found the manufacturer’s Q&A web form and submitted two simple questions, “Will Amazon be receiving more stock soon?” and “If not, can I buy it somewhere else?”Continue reading “Customer Service Fail!”
Are You Listening?
“Most people do not listen with the intent to understand; they listen with the intent to reply.” — Stephen R. Covey My not-so-great meeting habit has always been the impulse to interrupt a speaker when something they say sparks an interesting idea. Being disrespectful or diminishing the speaker’s ideas is never my intent, but thatContinue reading “Are You Listening?”
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