“Your most unhappy customers are your greatest sources of learning.” Bill Gates, Co-founder of Microsoft There are many ways to get feedback from your customers. The most abundant and visible sources are online product and company reviews. When was the last time you researched a product or service and checked out the company or productContinue reading “Feedback Matters #1 – Online Reviews”
Author Archives: tracey copeland
3 Ways to Love the Data You Got
Many a time I’ve been frustrated with the lack of detailed data available to me. Some organizations are on the data bandwagon but have yet to hook up the horses to the cart. Regardless, you have to work with what you’ve got. Even the most basic data can reveal interesting tidbits about your business or,Continue reading “3 Ways to Love the Data You Got”
#WednesdayWisdom – Live & Learn
“The road to success is always under construction.” ― Lily Tomlin, actress, comedian, writer, singer and producer © 2021 Tracey Copeland, Rolling Sands Consulting.