A great Customer Experience (CX) begins with a great Employee Experience. In retail, offline and online, you are trusting your business to the people on the front line; cashiers, servers, technical service reps, customer service reps, clerks, ambassadors, helpers, etc. Consider this…have you ever noticed that a customer service person was having a bad dayContinue reading “Want Better CX? Nurture your Employees”
Tag Archives: Success
#WednesdayWisdom – Be Inspired
Have you found your peeps? Your tribe? The ones who really get you, challenge you, and support you? How did you find them?
Are We Our Own Worst Enemy?
The answer to this post’s title question is “yes” much too often. This article published on Lifehacker highlights phrases that most of us have used from time to time. They actually reflect our inner doubts, fears, and insecurities even if we they are only in our subconscious at the time.
Rolling Sands Consulting 