Change is unsettling and disruptive. It’s instinctive to be wary of change. However, there are many situations in business and in life where it’s absolutely necessary for our safety, security, prosperity, health, and sanity. To succeed, we need to be authentic, consider other people’s point of view, value the wellbeing of others and our own,Continue reading “World Water Day 2021: Where there is no water…”
Author Archives: tracey copeland
Customer Service Fail!
My dog knows to respond when I call him…unlike some companies. Recently, a product I buy regularly was out of stock on Amazon with no restock date. I found the manufacturer’s Q&A web form and submitted two simple questions, “Will Amazon be receiving more stock soon?” and “If not, can I buy it somewhere else?”Continue reading “Customer Service Fail!”
Playing Nice While Playing Devil’s Advocate
Conflict practically guarantees the success of any team! Well, not exactly. I’m referring to a very specific kind of “conflict”…the role of devil’s advocate or skeptic. Amongst other things, I’m an analytical problem-solver. I try to see things from many perspectives which makes me a good marketer. I always look for loopholes, flaws, and gapsContinue reading “Playing Nice While Playing Devil’s Advocate”
Rolling Sands Consulting 