Are You Listening?

“Most people do not listen with the intent to understand; they listen with the intent to reply.” — Stephen R. Covey My not-so-great meeting habit has always been the impulse to interrupt a speaker when something they say sparks an interesting idea. Being disrespectful or diminishing the speaker’s ideas is never my intent, but thatContinue reading “Are You Listening?”

The New Normal Office and the Common Cold

Post-Covid offices – what will our new normal look like? There is ample speculation about how this is going to affect businesses. Ultimately, this will be a decision that each organisation will have to make for themselves, hopefully with input from their employees. Personally, to limit feelings of isolation, I would love a flexible, hybridContinue reading “The New Normal Office and the Common Cold”

Everyone is a marketer…

…even if they can’t or don’t want to do marketing. Every person in your organisation can either promote or damage your brand. Ideally, everyone in your company knows, understands, and *buys into* your brand story. You build trust and enthusiasm with your *internal* stakeholders in much the same way as you do for your customers.Continue reading “Everyone is a marketer…”