Customer Service Fail!

My dog knows to respond when I call him…unlike some companies. Recently, a product I buy regularly was out of stock on Amazon with no restock date. I found the manufacturer’s Q&A web form and submitted two simple questions, “Will Amazon be receiving more stock soon?” and “If not, can I buy it somewhere else?”Continue reading “Customer Service Fail!”

Playing Nice While Playing Devil’s Advocate

Conflict practically guarantees the success of any team! Well, not exactly. I’m referring to a very specific kind of “conflict”…the role of devil’s advocate or skeptic. Amongst other things, I’m an analytical problem-solver. I try to see things from many perspectives which makes me a good marketer. I always look for loopholes, flaws, and gapsContinue reading “Playing Nice While Playing Devil’s Advocate”

Help…I Need More Content!

Did you know that October 31st is National Bug Busting Day in the UK? (Bugs as in head lice…blech!) I’ve spent many hours dreaming up content ideas. When I hit a creative lull, leveraging content that already exists is a great way to kick start my brain. Recycle or reimagine your own work. Or lookContinue reading “Help…I Need More Content!”